Custom Web Applications, Built Around How You Work

A website presents information. An application does something — takes an application and routes it, keeps records and lets you search them, pulls live data from another system, gives people accounts. If your project is mostly pages, our web design service is the right fit. If it has to do a job, this is.

Genuinely varies, and anyone quoting from a webpage is guessing. It depends on how many things the system has to do and how much it has to talk to. We start by working out what you actually need, which is often smaller than the first description of it, then quote in writing before anything is built.

Custom applications typically take longer than standard websites because there are more requirements and workflows to work through. Requirements also clarify as you see the thing working, so we build in stages — you have something usable early rather than waiting months for a single delivery, and the direction can be corrected before it gets expensive.

Usually, yes. CRMs, accounting packages, payment providers, email platforms, booking systems — if it offers an API, it can generally be joined up. We check what is possible before quoting rather than promising first and finding out later.

Often, yes — a portal or a form or an integration can be built onto an existing site, including ones we did not build. We will look at what you have and tell you honestly whether building onto it or rebuilding is the better value.

Yes. Sometimes we build the whole thing, sometimes we build one piece alongside an internal team or another vendor. We will agree who owns what at the start so nothing falls between the two.

They usually do, and staged builds exist partly for that reason. Changes that fit the current stage we absorb; anything that materially changes the scope we price and agree with you before doing. What we will not do is quietly do the work and hand you a larger invoice.

You’ll retain access to your organization’s data and the areas of the application included for your team to manage. Access to the underlying platform and code depends on how the application is built. Where a project uses the proprietary EB Media CMS, the platform itself remains with EB Media. We’ll explain the platform, hosting and access structure clearly before development begins.

Software needs looking after. We host, monitor, back up and maintain what we build, and we are available for changes as your process evolves. Most clients keep us on for exactly that reason.

Sometimes. It depends on how it was built and what state it is in. We will look at it and give you a straight answer, including if that answer is that rebuilding would cost you less than maintaining it.